Q&A Forum > > Reply To: Echo on my smart phone Start a new discussion September 23, 2019 at 1:55 pm #40663 KimKomandoKeymaster @KimKomando Hi Cathy, That’s crazy! Usually an echo is on the other person’s phone who you are talking to. Just for safety, I would back up my phone and do a factory reset. You could also request a new SIM card from your carrier, in case they duplicated your card and then have access to your phone. And follow all the other rules, don’t use public wi-fi without a VPN, too.