#40684

KimKomando
Keymaster
@KimKomando

What you are describing is a British keyboard layout where the 2 key has ” instead of @ and the 3 key has the pound (currency) symbol).

Try using the steps at the link below under “Wrong characters appear when typing, changing keyboard language, or Dvorak” and synchronize Windows 10 to English in the United States format / region:

https://support.hp.com/us-en/document/c03738933

I found some other steps here you can try if the above does not work:
https://support.hp.com/us-en/document/c01458194