#44975

KimKomando
Keymaster
@KimKomando

Hi Brenda,

It’s not good. :/

Let’s run first an Apple Hardware Test.

Follow these steps and let us know what it says.

Shut down your Mac. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding until you see a screen asking you to choose your language.

When Apple Diagnostics knows your language, it displays a progress bar indicating that it’s checking your Mac: Checking your Mac takes 2 or 3 minutes.