Q&A Forum > > Reply To: Pop up scam on an elderly friend Start a new discussion May 17, 2022 at 11:52 am #53272 TeamKomando:JohnParticipant @264458 Hello Henry, Great that her Daughter had her shut down her PC and go through the motions of replacing the card. Definitely sounds like a pop-up scare, to be safe be sure to use either Microsoft Defender or another Anti-Virus scanner such as Total-AV.