Q&A Forum > > Reply To: iPhone 11 will not take or play videos Start a new discussion August 12, 2022 at 11:25 am #54104 TeamKomando:JohnParticipant @264458 Hello 252884, I recommend resetting your video settings on your camera and making sure the lenses on the back are clean. Take a look at two lenses on the inn a well-lit area, one of the lenses’ could be cracked. If you flip to the front-facing camera, is that also blurry? Settings > General > About > software version. Follow these steps to determine the version of IOS you are running, and make sure it is fully up to date. 15.6 is the current version.