Q&A Forum > > Reply To: Computer start up Start a new discussion December 4, 2023 at 11:41 am #57025 TeamKomando:JohnParticipant @264458 Hello Gary, Try repeatedly pressing the F12 key on your keyboard as soon as it powers on; if you get the boot selection menu, try going into diagnostics from there. I found this info Here on Dell’s support page for your model laptop.