Benjamin Troemel

1) Thank you John, but that is not the question. I have read somewhere that if you don’t have a gmail account, you may not be able to access things like youtube, etc. So my question is – if after I change and migrate to startmail, and subsequently close my gmail, what do I do or how do I access things such as youtube. (If gmail is as worthless as Kim states, then I really don’t want to have anything to do with them).
— I received the following email from startmail after sending a message to Kim, but as of today, Tuesday, I have heard nothing from them. Makes me hesitant to switch to them if there is no real support.

Currently we do not offer Phone Support, but we are happy to assist you through our Email Support. Your inquiry has been escalated to our Tier 2 Technical Team for further assistance. A member of the team will get back to you as soon as possible, most likely, on Monday.

In the meantime, enjoy your weekend and we look forward to being in touch with you further.
Best regards,
Nadine C.

2) On a separate question – I am also hesitant to switch (but I want to) because I have never seen anyone with a startmail account – i.e. no emails from anyone, including Kim, using a startmail email. Any insight?