ignored

I’ve been trying since april 28th to cancel my membership before the due date. No one answers the phone, I left messages 2 different times.  I sent message via this website, and I emailed.  all messages were clear. I want to cancel my membership. my account number is:239593 . NO ONE has responded at all.  Just before, I sent a message via facebook.  My account has been charged.  I want to be reimbursed and my membership canceled.  I am very surprised with this situation.  I always thought very highly of Kim Komando.  Is it necessary to go to BBB or since this is online related with money, the FCC with complaints?

Donna Hays

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