[Lonnie Mathis]

For quite some time I have been unable to receive newsletters and at least one other email that I know of on my primary email account. After much searching, I found no solutions. As a last-ditch effort, I have a 10-year secondary account I only used for companies that won’t allow my wife to share the same ID. I then set it up to forward emails to the primary account. As a last effort, I signed up for Komando newsletters on that account and they are being forwarded to the primary. I have a PC running Win11 and a Laptop running Win10. Both use Firefox and Cox webmail. I set them up side by side and checked the settings. The only difference was the secondary has the email forwarding.

[TeamKomandoJeremy]

Lonnie, can you email noc-admin@komando.com the account used to sign up for newsletters. I will look into this from our end.

[Lonnie Mathis]

primary *****5@cox.net not receiving emails
secondary ********4@cox.net receiving emails

[TeamKomandoJeremy]

The primary email was unsubbed as about 4 months ago we logged a complaint either from the isp or you may have marked a message as spam. You should start receiving the emails there again shortly

[Lonnie Mathis]

Maybe I’m too impatient. I’m still not getting the newsletters.

[TeamKomandoJeremy]

Thanks, you should be getting them now.

[Author]

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