1 reply, 2 voices Last updated by TeamKomando:John 3 years ago
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    • #49028

      David Jones

      My mother-in-law bought a computer from Walmart which she thought was new. When they got it home and set it up there was a phone number as the admin and it couldn’t be rest. I wasn’t with them and did not discover this untilshe had the computer 6 months and too late to take it back. How do we change the admin and the admin password? I have tried calling the phone number several times and left a voice mail each time with no return phonr call. She is having a few computer issues and I can’t help her. First thing we need is to change the admin. But hoe do we do that?

    • #49051


      Hello David,

      It may not be worth going through the trouble to reset the admin password on a technically ‘tainted’ installation of Windows. Your best bet is to perform a clean install of Windows 10 and you’re in luck because we have an article here on Komando.com that will walk you through the process.

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