1 reply, 2 voices Last updated by TeamKomando:John 3 years, 6 months ago
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    • #47084


      This, after resetting the PC. There are 2 Administrator accounts. One has been disabled and the other has a password that I do not know. I have tried to reset the PC a second time, to no avail.


    • #47155


      Hello sflowers,

      More than likely one is your old Administrator account then the new one is the one created during Windows 10 setup.

      You can click or tap here to see how to remove the second administrator account, please be sure to be logged in as the administrative account you want to keep around, you should have some data on the desktop/ documents / downloads. That might help identify the account you want to keep.

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