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administrator has been disabled

Tagged: reset PC, Windows 10

1 reply, 2 voices Last updated by

TeamKomando:John 3 years, 3 months ago

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- January 15, 2021 at 5:49 pm #47084
  
  sflowers
  Participant
  @sflowers
  
  This, after resetting the PC. There are 2 Administrator accounts. One has been disabled and the other has a password that I do not know. I have tried to reset the PC a second time, to no avail.
  
  Help
- January 19, 2021 at 11:48 am #47155
  
  TeamKomando:John
  Participant
  @264458
  
  Hello sflowers,
  
  More than likely one is your old Administrator account then the new one is the one created during Windows 10 setup.
  
  You can click or tap here to see how to remove the second administrator account, please be sure to be logged in as the administrative account you want to keep around, you should have some data on the desktop/ documents / downloads. That might help identify the account you want to keep.
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