1 reply, 2 voices Last updated by TeamKomando:John 2 years ago
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    • #52923

      Linda A Dove

      I created two additional gmail addresses but my Iphone and new Ipad’s Mail app won’t show me them though the Mail “Inbox”, the sole folder, shows the addresses but nothing in (let alone “sent” or “draft” etc. The two additional addresses work ok on my Apple Mail app on Macbook Pro and Mac OS. I search for google answers in vain. Any troubleshooting advice, please! Linda

    • #52936


      Hello Linda,

      I would start off by removing the accounts that are missing folders from your iPad then reboot the iPad.

      Then check from a web browser the mail settings, and make sure IMAP is turned on.

      Then I would re-add the accounts one at a time with a reboot of the iPad after each account is added.

      You can tap or click here for further troubleshooting and directions on confirming IMAP is enabled for said accounts.

      Let us know how it goes!

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