1 reply, 2 voices Last updated by TeamKomando:John 1 year, 4 months ago
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    • #55209

      rosie
      Participant
      @rosie

      My android phone has just recently started closing about 10 of my apps right after opening them. Very frustrating with some of the apps I use all the time. Techs at the t-mobile store couldn’t figure out what was wrong & suggested I contact t-mobile or samsung. Just got the phone new Sep 3, 2021. It is a samsung galaxy A52 5G.

    • #55225

      TeamKomando:John
      Participant
      @264458

      Hello rosie,

      First thing I would do is make sure the phone is up to date.

      Update software on your Samsung Galaxy A52 5G
      Before you can update the phone software, you need to set up your phone for internet. Slide two fingers downwards starting from the top of the screen. Press the settings icon. Press Software update.

      I would then make sure you are connected to a Wireless network the check to confirm if all of your apps a up to date.

      Open the Google Play Store app.
      At the top right, tap the profile icon.
      Tap Manage apps & device. Apps with an update available are labeled “Update available.”
      Tap Update.

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