15 replies, 3 voices Last updated by Jackielee 1 year, 8 months ago
Viewing 10 reply threads
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    • #52891

      MaryW
      Participant
      @MaryW

      Cannot get signed back in to Apple podcasts for the Kim Komando show. I used it for quite a while it suddenly quit working I got the feed instructions from the website however it tells me that they cannot find the feed or the server etc.
      Is Apple Podcast no longer providing the Komando Show Podcast for Komando Subscribers?
      The only way i can find is to $5.99 per month
      Please advise.
      Thank you

    • #52899

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      The url of the feed has not changed and I verified it is working on both android and apple devices.
      On the iPhone it was under shows and “add a show by url” entering
      https://community.komando.com/feed/tkks/
      Enter this URL, then enter your Komando Community username or associated email address, along with your password, when prompted.

      Can you reboot your phone and try again when you get a chance and let us know how it goes?

      • #52927

        MaryW
        Participant
        @MaryW

        Thanks for your reply.

        I did reboot both my phone and my ipad. It still will not work.
        This time when i tried on my ipad it did not respond, did not even give me an error message…. (Tried several times)
        On my phone it just again said “Podcast cannot be added because the server or feed cannot be found”

        Its strange since i had used Apple Podcast for long time until it somehow removed The Komando Show from my list of podcasts.
        Mary Walton

    • #52981

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      Sorry for delay Mary, on your phone, can you visit the feed url from Safari? It will ask for a username and password, use the ones you use to login to community. If it does not load a bunch of text in your browser, there is a network issue and you can reset you network settings

      Reset your network settings to the defaults by going to Settings > General > Reset and tap on Reset Network Settings

      • #53274

        MaryW
        Participant
        @MaryW

        Do you mean to simply type the Komando show url feed in the search line in Safari?
        I did try that and it stated:

        Safari cannot open the page because two many redirects occurred.

        Is that the network issued you mentioned?
        Please let me know

        Thanks
        Mary

      • #53276

        TeamKomandoJeremy
        Keymaster
        @fakejeremy

        Thanks Mary, yes the feed url should ask for a password and username, not give that error

        When resetting your network, it will delete all of the wifi networks and passwords from the device, you will have to re-join those networks

      • #53323

        MaryW
        Participant
        @MaryW

        Ok.
        I also used the url feed on Safari on my iPhone and it did work, however it would not give me the opportunity to enter my name and password.
        I could only subscribe and pay the fee.
        Is there a work-around for that?
        Thanks again
        Mary

    • #53342

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      Thanks Mary, I saw on the latest iPhone it asks to look in the app store for a default program to reach the rss feed. This lets us know the feed can be reached, so the problem lies within the podcasts app. Can you download the overcast app and add the show using the url and your username and password?

    • #53343

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      Thanks Mary, I saw on the latest iPhone it asks to look in the app store for a default program to reach the rss feed. This lets us know the feed can be reached, so the problem lies within the podcasts app. Can you download the overcast app and add the show using the url and your username and password?

      • #53488

        MaryW
        Participant
        @MaryW

        Jeremy
        I was able to use the Overcast app on both my iPhone and my iPad and I was able to sign in using my password etc.

        Have many others had an issue like this with the Podcast app?

        Thanks for your help with this.
        Mary

    • #53490

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      We had someone a year or so ago, I believe the solution for them was to factory reset the phone and they were able to use the apple podcast app again.

    • #53492

      Jackielee
      Participant
      @Jackielee

      The show podcasts on my ipod touch have not been updated since May 28, 2022. When are the new show podcasts usually sent? I used to receive new ones every Saturday afternoon.

    • #53493

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      They are released Saturdays at 10 am mst, june 4th and 11th are in the feed. Have you changed your password for this site as the feed uses that?

    • #53497

      Jackielee
      Participant
      @Jackielee

      I have not changed my password and I had this same problem last month. Last month two podcasts finally showed up on the same day, which I believe was a Thursday.

    • #53509

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      Jackielee can you try overcast on the iPod touch? I am trying to determine if the issue is the app or the network connectivity.

    • #53557

      Jackielee
      Participant
      @Jackielee

      I contacted Apple and they were able to help me remedy this problem. Apparently it was a network connectivity problem. Any suggestions as to what to do if this happens again?

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