Q&A Forum > Advanced Tech Support > Cannot Download Software Purchased Thru KimCommando.com Start a new discussion 1 reply, 1 voice Last updated by KimKomando 4 years, 4 months ago Viewing 1 reply thread Author Replies May 9, 2020 at 8:05 pm #42576 Elaine CarpenterMember @Mysticwolf13 I am unable to upload the 2020 Essentials for MAC that I just purchased as well as the Creative Writing. I would like assistance with why this isn’t working or my money back please. May 31, 2020 at 10:39 am #42955 KimKomandoKeymaster @KimKomando Hi Elaine, We do not sell any software. What was the place where you purchased that software? I would suggest you dispute the charges on your credit card. 🙂 Kim Author Replies Viewing 1 reply thread You must be a Komando Community member to reply to this post. Sign up or log in. Log In Username: Password: Keep me signed in Log In