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Can’t print

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1 reply, 2 voices Last updated by TeamKomando:John 3 years, 8 months ago
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    • January 18, 2021 at 2:42 pm #47131

      Robert Scholly Jr
      Member
      @scholbo

      Have a hp ENVY dv7 laptop and windows 10 64 bit up to date. With the print que open I send a job to the printer and it shows up as if it’s going to print but quickly disappears. Something seems to cancel the print job just before it would start to print. This happens on two hp ink-jet printers both networked and via USB interface. I also have an old hp USB ink jet printer (2020) to which I can print. Any thoughts on why i can’t print to the newer printers?

    • January 19, 2021 at 12:09 pm #47157

      TeamKomando:John
      Participant
      @264458

      Hello Robert,

      Your best bet is to completely uninstall all HP software and printers from you system, reboot your system and then re install them one at a time.

      Additionally there is a pinned thread at the top of every forum you might want to take a look at if you are unsuccessful.

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