characters missing or just boxes on screen

4 replies, 2 voices Last updated by

tnt92fox 9 months, 2 weeks ago

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- November 28, 2023 at 9:22 am #56977
  
  tnt92fox
  Participant
  @tnt92fox
  
  About every seven days or so, my screen is showing characters missing or just boxes. I’m using W10 and Firefox is my browser. Can’t figure out what is causing this monitor,computer,browser? Rebooting corrects the problem.
- November 28, 2023 at 10:09 am #56979
  
  TeamKomando:John
  Participant
  @264458
  
  Hello tnt92fox,
  
  How old is your computer? Are the internal fans louder than when you originally purchased the computer? Can you hear the fans running at all?
  
  Is your computer currently running the latest updates?
- November 28, 2023 at 10:37 am #56983
  
  tnt92fox
  Participant
  @tnt92fox
  
  Computer is 9 years old but harddrive was changed to SSD 4 years ago. Fan noise has not changed and is running. Computer is up to date.
- November 28, 2023 at 10:49 am #56986
  
  TeamKomando:John
  Participant
  @264458
  
  tnt92fox,
  
  You may want to take the side panel off of the computer and try dusting it out with compressed air, it sounds like an overheating issue or possibly a graphics driver issue, but if the computer is up to date I’m going to assume the graphics drive is up to date. It might just be time to get a new computer.
- November 30, 2023 at 2:51 pm #56999
  
  tnt92fox
  Participant
  @tnt92fox
  
  My computer has Intel(R) HD Graphics 4600. I assume that is on the motherboard. Can you suggest an equivalent or better graphics card (under $100)? Also need instructions on how to install the card to replace the Intel(R) HD Graphics 4600. Thanks.
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