7 replies, 2 voices Last updated by J.C. Hall 1 years, 11 months ago
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    • #53091

      J.C. Hall
      Participant
      @arizona480

      So I noticed that MS Office 365 updated in my add/remove programs yesterday so this is most likely an issue with the latest version. In excel I link files to my receipts which are mainly in .png form and I can click the custom link to a file in the Receipts folder to launch the file and view it for invoicing. It worked fine yesterday (most likely pre-update) and today I get this window:

      Sorry, I can’t link a photo, the post gets destroyed for some reason when I enter the photo link on this post but is says: “You will need a new app to open this about link” “Look for an app in the MS Store.”

      When I launch the files from their location on my Windows 10 PC, they open fine in the Photos app, they just will not launch from the Excel links anymore.

      .pdf files and other office files launch fine from the Excel sheet, so the issue is with image files.

    • #53092

      J.C. Hall
      Participant
      @arizona480

      “Repairing” Office did not fix the problem.

    • #53117

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      What version of Excel are you using? You can find it in File/Account/About Excel

    • #53159

      J.C. Hall
      Participant
      @arizona480

      Microsoft® Excel® for Microsoft 365 MSO (Version 2204 Build 16.0.15128.20158) 64-bit

    • #53161

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      It is working as expected and I am running the same version of Excel, I recommend resetting the default programs

      Start -> Settings -> System -> Default Apps

      Click the “Reset” button under “Reset to Microsoft recommended defaults”

      It should then stop giving you that pop-up.

    • #53166

      J.C. Hall
      Participant
      @arizona480

      No luck 🙁 . I would love to just go back the the 2203 version, but all the instructions for rolling back are either very complex, out of date, or don’t work. Is there any safe place to download the past versions and install after totally uninstalling MSO 365?

    • #53167

      TeamKomandoJeremy
      Keymaster
      @fakejeremy

      The only real way is following this https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

      This way forces the download of the version you want from office 365, which they do not have available as a regular download

    • #53901

      J.C. Hall
      Participant
      @arizona480

      It looks like the July update of MS 365 fixed this issue, yaaaay!

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