1 reply, 2 voices Last updated by TeamKomando:John 3 years, 5 months ago
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    • #47456

      this is me

      I am looking for information on Zen Key. It recently showed
      up as I was trying to sign into my yahoo mail. I am
      now not able to do so on my lap top? Do you know what I can do. Att
      is no help at all.

      Thank you for being here.

    • #47527


      Hello this is me,

      ZenKey looks to be a Multi factor Authentication service, similar to Yubikey. If you are unsure of how it got installed on your computer then you should remove it.

      Regarding your Yahoo account have you attempted resetting the password? Click or tap here to begin the process.

      Please note regarding Yahoo and AT&T – Beginning mid-November 2017, you will no longer be able to sign in to myAT&T or att.net with your Yahoo ID. Beginning early December 2017, all merged email accounts will be separated into two separate email accounts.

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