2 replies, 2 voices Last updated by Marcy Veit 3 months ago
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    • #57760

      Marcy Veit
      Participant
      @Stardust

      I use Gmail on Windows 11. Lately some emails have not been coming through. I recently had problems signing on to a website that I have used many times. So I indicated that I forgot my password and requested a reset email. (The password was actually saved in my Gmail password manager.) I did not receive the reset email although the website said it had been sent. I contacted them via phone. They confirmed my account and “sent me a reset request email saying it would take about 10 minutes to arrive. Twenty four hours later no email from them. I also usually receive an email form a friend once a month, my sister got hers but mine never showed up. Hope someone can help me, because Chrome customer service is useless.

    • #57761

      TeamKomando:John
      Participant
      @264458

      Hello Marcy,

      Are you using any custom Gmail filters, tap or click here to see how to check. Search for anything “Google” if you find you have some filters configured.

      Additionally, when logging into gmail.com, you can try using the All Mail label to view everything, even spam.

      • #57768

        Marcy Veit
        Participant
        @Stardust

        Hi John,
        Thank you for your response.
        Only one address is blocked and I want to keep it.
        I looked in all mail I did a search for the Name. Nothing showed up.

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