3 replies, 2 voices Last updated by Sandy Landers 3 years ago
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    • #49099

      Sandy Landers
      Participant
      @sbldezynr

      Hi Kim,
      I am using Mac OS Catalina 10.15.7. My new iPhone 12 IOS is 14.5.1.
      My Mac HD has 1.03 TB and I currently have 283.41 GB of available space left.
      I keep getting pop up messages to upgrade to BIG SUR. Should I upgrade to BIG SUR? Do I have enough storage to do that?
      I believe that if I do install BIG SUR then my iPhone would be able to backup to my iMac. I’m also concerned that my Epson ET-4760 Printer and my Epson Perfection V550 Photo Scanner won’t work. Please, advise.
      Thanks for any help you can give.
      Best wishes,
      Sandy Landers

    • #49100

      TeamKomando:John
      Participant
      @264458

      Hello Sandy,

      If you are able, you definitely should upgrade to Big Sur, your devices are compatible. However you may need to tinker with the Epson Perfection V550, Epson has directions you can find here and they have also started offering a software solution for free you can tap or click here to see that information.

      Once you have your operating system upgraded you can tap or click here to see how to backup your iPhone to your computer.

    • #49105

      Sandy Landers
      Participant
      @sbldezynr

      Thanks John for responding. I will definitely follow your suggestions.
      Best regards,
      Sandy Landers

    • #49141

      Sandy Landers
      Participant
      @sbldezynr

      FOLLOW UP
      Hi John,
      I just wanted let you know that I did upgrade my iMac from Catalina to Big Sur and I had no issues at all. All my programs and printers are working fine with it. Again, Thanks for all your help.
      Stay safe,
      Sandy Landers

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