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2 replies, 2 voices Last updated by LeeAnn Parkinson 2 months, 3 weeks ago
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    • #55059

      LeeAnn Parkinson
      Participant
      @lamaddux

      I got a new desktop computer and the company I got it from did the data transfer from my old computer to the new one. I wanted the data all on my 4tb hard drive but instead they put dropbox on the new computer and all the data in dropbox. Can this be changed? Also, they set it up with dropbox being listed on the computer as though it was a drive – makes it very confusing for me as the list of windows explorer shows dropbox as a drive with another desktop etc. I just wanted the data on my internal hard drive and dropbox as a backup. Please help.

    • #55063

      TeamKomando:John
      Participant
      @264458

      Hello LeeAnn,

      I would first copy the data from the dropbox drive to a new folder on your desktop. Then I would uninstall everything Dropbox from the computer. Verify the data on your desktop is matching everything you find on dropbox.com after logging into your account. From there I would Move the Desktop backup folder to wherever you want to house it permanently.

      Now I would reinstall dropbox and select the folder you would like backed up to drop box , tap or click here to see how.

      Choose which folders to store on your hard drive
      Open your Dropbox desktop app preferences.
      Click the Sync tab.
      Under Selective Sync, click Choose folders (Mac) or Selective Sync… (Windows).
      Check the folders you’d like saved on your hard drive. Uncheck the folders you’d like removed.
      Click Update.

    • #55097

      LeeAnn Parkinson
      Participant
      @lamaddux

      Thanks – I’ll try this.

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