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keyboard problem.

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3 replies, 3 voices Last updated by David Hill 3 years, 10 months ago
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    • June 9, 2020 at 10:09 am #43097

      pete santiago
      Member
      @pds

      how to get keyboard working again. right now just clicks when pressing any key.

    • June 9, 2020 at 10:40 am #43098

      TeamKomando:John
      Participant
      @264458

      Hello,

      I would be sure to inspect the cable on the keyboard to make sure it is not damaged. You could attempt swapping out the keyboard to another machine to see if the issue persists.

      If the issue is still present when trying on another machine, you may want to return or replace your keyboard.

    • June 12, 2020 at 10:31 am #43132

      pete santiago
      Member
      @pds

      yep. C able and connection were checked and both were fine.
      Swapped out keyboard with a new one. Only have the 1 machine.
      That did not fix. Still not working.
      Thanks.
      Any and all suggestions/fixes welcome.

    • June 13, 2020 at 8:36 pm #43183

      David Hill
      Participant
      @dzhill

      Try a deep reboot.
      Disconnect all power. Remove battery. Hold power button for 30 seconds to discharge capacitors. Reconnect power. Power up. Test keyboard.

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