Hello Benjamin,
Steps like this can get out of date fast. Amazon changes their site layout and menu names often, sometimes within weeks of an article going out, so a path that worked when the piece was written can disappear or move without notice. That’s on us to catch, not on you to work around.
To get this corrected, could you share:
- The headline or date of the newsletter/article in question
- Which device/browser you were using (app vs. desktop can have different menus)
We’ll pass it along to get the steps verified and updated. In the meantime, if you want to try tracking down the return/data request option yourself, the general path on Amazon tends to move around between Your Orders, Account > Login & Security, and a separate Amazon Privacy Central page outside the main account settings, but exact wording varies by region and account type.
Appreciate you taking the time to test the steps and report back. That’s exactly the kind of feedback that makes the content better for everyone else reading it too.