Limitations using VPNS

[Jake Russo]

Hi Lee!

As long as your internet connection is stable, you should be fine. ExpressVPN has servers near your location. Plus, VPNFan.com rates it as the number one best VPN for Alaska residents, and says it almost maxes out their internet connection.

You should have no problem using ExpressVPN in Alaska

Ref: https://www.vpnfan.com/blog/best-alaska-vpns/

–Jake

[Lee Ann Hamerski]

Thank you so much Jake! I will try it out soon. It has been sunny here for nearly a whole week and everyone is outside enjoying it.

[Lee Ann Hamerski]

Hi Jake, It looks like I can use Express VPN with multiple devices, how about multiple states? Specifically Nevada in addition to Alaska- NE of Las Vegas.
I have high speed over the phone line DSL. I imagine it costs more when I keep adding devices; it seems my life is full of devices! How about states, should I get two separate accounts?

[Jake Russo]

Hey Lee-

Multiple states will be fine. ExpressVPN works in all 50 states, and most likely other countries as well, without needing to pay extra or make another account. You can sign in on as many devices as you want, but you can only be actively connected to the VPN on 3 at a time.

Here’s what ExpressVPN support said: “Hi! You can install or configure ExpressVPN on as many devices as you like (i.e., computers, mobile devices, streaming media consoles, and wireless routers). With one subscription, you’ll be able to connect up to 3 devices simultaneously.”

So no, you shouldn’t get separate accounts.

If you’d like, you could try buying a Tiny Hardware Firewall or a similar from Amazon and configuring it to use your Express account. This way, your laptop would only count as one device, while rebroadcasting the wifi signal as a new wifi network which many other devices can join. This would be a fairly involved project though, and probably not necessary.

—Jake

[Lee Ann Hamerski]

Cool, thanks for doing all that research for me! You have put all my concerns to rest.

[Lee Ann Hamerski]

I signed up on my computer and my phone. giving it a try.

I just got a request to post a link but I’m not sure which forum to post it in so I am posting it here.

https://community.komando.com/forum/topic-post/computer-cant-pick-up-valid-wi-fi-network/#post-40017

Computer can't pick up valid wi-fi network

[Sue Green]

I discovered that the Norton VPN didn’t work on the HP desktop with Windows 10 or on the Samsung phone. I did get a refund and will get Express VPN at a later date. Not sure if Cox Communications blocked the Norton VPN on the desktop or T-Mobile(with McAfee Security) blocked the VPN on the Samsung Galaxy A6.

[Lee Ann Hamerski]

I had an unusual glitch with Express VPN recently. The Verizon tech said that Express VPN may need to correct some code because even though I turned it off, it turned itself back on. I had to disable it and use my Verizon VPN in order to connect to my Iridium Go satellite hot spot which requires the VPN to be turned off.

Additionally, my iPhone 6 wouldn’t keep the Verizon signal and the tech at Verizon said that some other iPhone 6’s were having the same problem. They traced it back to the Express VPN. The iPhone 6 was a free phone I got when I signed up for a 2-year commitment for Verizon’s unlimited service at $40.00 per month. So I had to disable the Express VPN and add the Verizon VPN.

The Verizon VPN asks you if you want to turn the VPN off or on when it perceives an issue. Express VPN just kept turning back on even when I wanted it to be off.

Can anyone from Express VPN speak to these issues? Or is there anyone else who has some insight?

[Jake Russo]

It sounds like you’re dealing with “Connect On Demand” in your VPN settings, which is a feature that keeps your iOS device connected to the VPN network and automatically reconnects you when you regain internet access should you ever loose it.

Connect On Demand can be accessed through Settings → VPN → click the ‘I’ icon, and disable the toggle at the bottom of the page that cays “Connect On Demand”.

While this is toggled off, your iPhone should no longer attempt to connect to the VPN even when you’ve tried to disconnect.

There could also be a setting in the ExpressVPN app called something along the lines of “Automatically reconnect,” which you might also try toggling off.

I hope that helped you 🙂

[Lee Ann Hamerski]

Ok, I will give it a try!! Thanks!

[Denis Roberts]

I’m having problems making purchases from my Amazon account using express VPN. I can’t access my credit card that is on file with the amazon account. Any solutions?

[Komando Community]

@denisnaturesfinestpros-com

Denis,

It is possible this is due to a restriction on Amazon’s end with VPNs. I was unable to find any information online regarding this type of issue. I would reach out to ExpressVPN support to see if they have heard of this problem and if there is a way around it:

https://www.expressvpn.com/support/

[P. Mike Miller]

I use Bitdefender vpn and have had no.problems with Amazon. Occasionally I have a problem with a site that needs my location. I just turn it off temporarily for that

[Lee Ann Hamerski]

My Express VPN works fine now.

[Jack Hart]

I had issues BOTH logging into websites (especially those with passwords) and my ISP blocking emails when I tried using VPN. Any help would be appreciated.

Thank you