12 replies, 5 voices Last updated by  Komando Community 1 month ago
  • Author
    Replies
  • #39754

    Lee Ann Hamerski
    Participant
    @wildflower

    I am so ready to sign up for Express VPN but worry there might be some limitations on what I can or can’t do. Can someone put my fears to rest?

    I use hot spots from my Verizon iphone, and a Verizon hot spot since I cannot get decent internet access any other way. In Alaska I am not really remote just low in a valley surrounded by forest hence I have too many mountains and trees and am too low for satellites. Does any of this matter when you use VPNS?

  • #39775

    Jake Russo
    Moderator
    @jake

    Hi Lee!

    As long as your internet connection is stable, you should be fine. ExpressVPN has servers near your location. Plus, VPNFan.com rates it as the number one best VPN for Alaska residents, and says it almost maxes out their internet connection.

    You should have no problem using ExpressVPN in Alaska

    Ref: https://www.vpnfan.com/blog/best-alaska-vpns/

    –Jake

  • #39776

    Lee Ann Hamerski
    Participant
    @wildflower

    Thank you so much Jake! I will try it out soon. It has been sunny here for nearly a whole week and everyone is outside enjoying it.

  • #39850

    Lee Ann Hamerski
    Participant
    @wildflower

    Hi Jake, It looks like I can use Express VPN with multiple devices, how about multiple states? Specifically Nevada in addition to Alaska- NE of Las Vegas.
    I have high speed over the phone line DSL. I imagine it costs more when I keep adding devices; it seems my life is full of devices! How about states, should I get two separate accounts?

  • #39856

    Jake Russo
    Moderator
    @jake

    Hey Lee-

    Multiple states will be fine. ExpressVPN works in all 50 states, and most likely other countries as well, without needing to pay extra or make another account. You can sign in on as many devices as you want, but you can only be actively connected to the VPN on 3 at a time.

    Here’s what ExpressVPN support said: “Hi! You can install or configure ExpressVPN on as many devices as you like (i.e., computers, mobile devices, streaming media consoles, and wireless routers). With one subscription, you’ll be able to connect up to 3 devices simultaneously.

    So no, you shouldn’t get separate accounts.

    If you’d like, you could try buying a Tiny Hardware Firewall or a similar from Amazon and configuring it to use your Express account. This way, your laptop would only count as one device, while rebroadcasting the wifi signal as a new wifi network which many other devices can join. This would be a fairly involved project though, and probably not necessary.

    —Jake

  • #39859

    Lee Ann Hamerski
    Participant
    @wildflower

    Cool, thanks for doing all that research for me! You have put all my concerns to rest.

  • #40021

    Lee Ann Hamerski
    Participant
    @wildflower

    I signed up on my computer and my phone. giving it a try.

    I just got a request to post a link but I’m not sure which forum to post it in so I am posting it here.

    Computer can't pick up valid wi-fi network

  • #40197

    Sue Green
    Member
    @Allmydreams

    I discovered that the Norton VPN didn’t work on the HP desktop with Windows 10 or on the Samsung phone. I did get a refund and will get Express VPN at a later date. Not sure if Cox Communications blocked the Norton VPN on the desktop or T-Mobile(with McAfee Security) blocked the VPN on the Samsung Galaxy A6.

  • #40810

    Lee Ann Hamerski
    Participant
    @wildflower

    I had an unusual glitch with Express VPN recently. The Verizon tech said that Express VPN may need to correct some code because even though I turned it off, it turned itself back on. I had to disable it and use my Verizon VPN in order to connect to my Iridium Go satellite hot spot which requires the VPN to be turned off.

    Additionally, my iPhone 6 wouldn’t keep the Verizon signal and the tech at Verizon said that some other iPhone 6’s were having the same problem. They traced it back to the Express VPN. The iPhone 6 was a free phone I got when I signed up for a 2-year commitment for Verizon’s unlimited service at $40.00 per month. So I had to disable the Express VPN and add the Verizon VPN.

    The Verizon VPN asks you if you want to turn the VPN off or on when it perceives an issue. Express VPN just kept turning back on even when I wanted it to be off.

    Can anyone from Express VPN speak to these issues? Or is there anyone else who has some insight?

  • #40817

    Jake Russo
    Moderator
    @jake

    It sounds like you’re dealing with “Connect On Demand” in your VPN settings, which is a feature that keeps your iOS device connected to the VPN network and automatically reconnects you when you regain internet access should you ever loose it.

    Connect On Demand can be accessed through Settings → VPN → click the ‘I’ icon, and disable the toggle at the bottom of the page that cays “Connect On Demand”.

    While this is toggled off, your iPhone should no longer attempt to connect to the VPN even when you’ve tried to disconnect.

    There could also be a setting in the ExpressVPN app called something along the lines of “Automatically reconnect,” which you might also try toggling off.

    I hope that helped you 🙂

  • #40818

    Lee Ann Hamerski
    Participant
    @wildflower

    Ok, I will give it a try!! Thanks!

  • #41104

    Denis Roberts
    Participant
    @denis@naturesfinestpros.com

    I’m having problems making purchases from my Amazon account using express VPN. I can’t access my credit card that is on file with the amazon account. Any solutions?

  • #41112

    Komando Community
    Participant
    @KomandoCommunity

    @denisnaturesfinestpros-com

    Denis,

    It is possible this is due to a restriction on Amazon’s end with VPNs. I was unable to find any information online regarding this type of issue. I would reach out to ExpressVPN support to see if they have heard of this problem and if there is a way around it:

    https://www.expressvpn.com/support/

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