Home Q&A Forum Computer Help Computer can't pick up valid wi-fi network

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  • Computer can't pick up valid wi-fi network

    Posted by Komando Community on June 3, 2019 at 11:01 am

    My Comcast modem has two hotspots on two different frequencies. SSID and other settings are complete for both.

    HOWEVER, my new computer (HP laptop) suddenly stopped seeing one of them. I know it’s broadcasting because my phone and iPad can see (and connect to) the second hotspot. But to my computer, it’s as if it doesn’t exist.

    I’ve tried reinstalling the factory driver for my laptop’s wi-fi adapter. No joy.

    Any other ideas? Thanks!

    Dave replied 5 years, 10 months ago 3 Members · 4 Replies
  • 4 Replies
  • Komando Community

    Administrator
    June 3, 2019 at 12:58 pm

    Can you post your router model as well as the laptop model and the wifi network adapter model. Are the networks both 2.4 or 5GHz?

  • Lee Ann Hamerski

    Member
    June 15, 2019 at 8:05 am

    I have an issue with my computer trying to connect to my ipad. When I click to see available connections it just says it can’t connect. Yet I connect to my iphone and my hotspot just fine.
    All of my devices are on Verizon.

  • Lee Ann Hamerski

    Member
    July 22, 2019 at 11:13 pm

    I was able to connect my ipad via usb and it works that way. Thanks!

  • Dave

    Member
    July 23, 2019 at 8:32 pm

    Find the Command Line Inteface {CLI} or Terminal in Accessories and open as Administrator {right click and chooses Administrator}
    type the following ipconfig /release
    Count to 10 slowly then type the following . ipconfig /renew

    You should be able to connect now

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