1 reply, 2 voices Last updated by TeamKomando:John 2 years, 2 months ago
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    • #53028

      JoEtta Hertel

      I’ve switched from Office 365 Outlook to the mail app in win 10. It has stopped down loading images – all boxes are checked on my email that this should happen, however, it’s not! I’m at a loss as to what else I should do. Can you help please!!

      JoEtta Hertel

    • #53044


      Hello JoEtta Hertel,

      Two things you will need to check.

      Settings (gear icon) > Reading pane > External content > Automatically download external images and style formats except S/MIME Mail = ON

      Settings> Account> Change mailbox Sync Settings> Uncheck ” Always download full message and Internet images”

      close the program and then launch it again, let us know how it goes.

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