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Home Q&A Forum Advanced Tech Support Mass incoming emails

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  • Mass incoming emails

    Posted by pmccurry928 on October 16, 2020 at 11:14 am

    In 2 hours last Sunday started receiving mass amounts of emails, from all over, different languages, different countries, some are subscriptions to online mags, some to shopping sites, some political. In those 2 hours received 1300 emails, since then about 50-80 a day.
    Is there a way to stop this, or will I have to change my email address?

    pmccurry928 replied 4 years, 2 months ago 2 Members · 6 Replies
  • 6 Replies
  • TeamKomando:John

    Administrator
    October 16, 2020 at 1:45 pm

    Ouch, sounds like somebody is intentionally messing with you. To help you better please let us know who your email provider is and how you access your email.

    The 50-80 per day are they from the same sources? Have you been marking them as spam?
    After you provide a little more information I think we can come up with a plan of action.

  • pmccurry928

    Member
    October 16, 2020 at 2:09 pm

    Internet provider is Spectrum. Also, am using Norton 360. Yes I do mark as spam. In the initial pile-on I tried to figure out if someone was targeting me, trying to figure out any kind of focus or subject, but nothing seems to fit a pattern. It amazes me that I am getting French, German, Chinese/Japanese, Dutch and a couple of other language emails, none of which I could make out enough to tell exactly what they were, except the ones that had pics of shoes, clothing, etc. Many of them were to online magazines, or sites promoting something. Those that seemed like legit, and in a language i could understand, I did use the unsubscribe and it seemed to work. I know many sites that if you use the unsub it just gives them notice your email is valid and you get tons more. The daily unsolicited email count is going down a little, and they are ones I have marked Junk, but they change a number or something and it will get thru the next day. And those are the ones i do not use the unsubscribe on.
    I can possibly send you a couple of samples if that would help.

  • TeamKomando:John

    Administrator
    October 16, 2020 at 3:01 pm

    You may just have to keep whittling away at it by using the unsubscribe and spam features, anther thing you can do is fire up a new Google email account and use it to check your spectrum email. Google is pretty good with their spam filtering, with having your Gmail checking your spectrum mail you benefit by having google work it’s spam filters on your spectrum email account. You can also impersonate you spectrum email account from Gmail.

  • pmccurry928

    Member
    October 16, 2020 at 5:51 pm

    John – I cannot begin to thank you enough for answering my problem, actually offering solutions! But at 80 I’m afraid I might need a little more guidance. You mentioned setting up a gmail account, which I have and use as a more personal account. But I have no clue on how to use it to monitor or access my Spectrum account thru the Gmail account, nor how to impersonate it. If you could point me to a place that has that info, or tell me here, I would very much appreciate that. I am not impressed with Norton’s anto-spam, or I may not have it set up correctly. If I mark something as “Junk” and then “Block Sender”, it will do just that, but I never have anything in the Spam folder, as in it does not automatically block anything, which makes me think it is me.

  • TeamKomando:John

    Administrator
    October 20, 2020 at 3:33 pm

    Hello pmccurry928,

    You can find directions here for having your new Gmail account handle your incoming mail from Spectrum.

    If when adding your email account you run into any issues click here for the spectrum server settings.

    If you are unable to configure Gmail to check your spectrum email you can always opt to forward all email from spectrum to your new G-mail address, you can find directions here.

    • pmccurry928

      Member
      November 28, 2020 at 10:22 am

      Thank you so much. I just now saw this, Nov 28, will do what you suggested. I sincerely appreciate the help, it is so hard to find answers I trust anymore.
      Have a great holiday season, and i pray you stay well.
      Paul

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