4 replies, 2 voices Last updated by 3 years, 9 months ago
Viewing 4 reply threads
Viewing 4 reply threads
Q&A Forum > Advanced Tech Support >
Purchased Kingston Fury HyperX (2x8GB) DDR3 1866 CL 10 1.5volts. When trying to boot up the computer (desktop) with the new memory only, computer will not boot up. When I put my old memory (Crucial 2x4GB DDR3 1600 CL10 1.5volts) in slots 1 & 2, then put the new memory in slots 3 & 4, no problem with the computer booting up and all 4 slots run at 1600.
If the motherboard will recognize & utilize the new memory (Kingston DDR3 1866) in slots 3 & 4, why won’t the computer boot up with the Kingston in 1 & 2 slots?
Please, any suggestions.
Thank you,
Ken
Hello Ken,
Apparently this post was hidden away pending, were you ever able to get the memory working properly? I think I helped out in direct messages in the past or during the show streaming one day.
Hey John,
Thank you for responding. This is new memory (Kingston Fury HyperX DDR3 2 x 8GB at 1866, that I purchase and no I can’t get it to worked independently by itself in slots 1 & 2.
It’s funny, if I put the Cruical 2 x 4GB at 1600 in slots 1 & 2, the the Kingston in slots 3 & 4 everything runs fine.
I don’t know if I did everything you had mentioned on that Saturday.
Thanks,
Ken
Hello Ken,
Sorry it took so long for me to get back to you, I would attempt removing all the memory, turn on the computer and wait for it to start beeping with it’s error code then proceed to power the machine off. Then I would try installing only one stick in slot one and then boot the computer, let it sit for at least one minute if you have a black screen. I have see computers take a minute to determine the memory, then they will turn off and back on. If you are successful windows will boot.
If windows does not boot then you will need to attempt resetting your BIOS, check the motherboard manual for steps on how to do so.
If windows did boot then go ahead and shut down the computer and install the remaining stick in slot 3. For dual channel memory to work properly you will have to stagger the slots you use.
In super rare cases I have been forced to use slots 2 and 4.
Hope all goes well.
John,
I just don’t get it. Followed all the steps and still couldn’t get the Kingston to work, except for maybe resetting the bios. I need to double check the bios reset for the motherboard. I may be remembering the reset process incorrectly.
The only way that I can get the Kingston to work is to put the Crucial in the first two slots and the Kingston in the next two slots.
According to Crucial the memory scanner the memory is operating at 1600.
Debating on next course of action.
Thanks,
Ken