February 10, 2021 at 6:09 pm #47727
Hi. Having microphone issues. Fairly new computer…bought about a year ago.
I watched many videos on the problems and yet none fit my scenario.
When my mic is plugged in and i reboot computer, the sound settings for INPUT correctly has the MICROPHONE chosen but my microphone recordings are still not heard. WHen I unplug my microphone and put it back in, that input settings automatically changes to STEREO MIX (Realtek audio) and clicking on the drop down box shows no other options. I will not get the microphone option back until it reboots.
Also in the SOUND setting/Recording tab it states that my Microphone is NOT plugged in. But it is and it was there when initially booted up.
I tried recording and also tested on Chrome Google meeting…none of them hear me.
CAN YOU HELP??
February 11, 2021 at 3:32 pm #47742
What kind of computer are you using? Is your microphone using using 3.5MM headphone jack or USB?
February 12, 2021 at 8:28 am #47765
Hi John. So my microphone uses: 3.5MM headphone jack in front of computer. I was going through all the sound controls i could find and noticed that when i reboot my computer, the INPUT defaults to the Microphone which is good and then works! However, when i unplug the microphone from the jack and put it back in, the input switches to ‘Stereo Mix (realtek audio)’ and doesn’t give me any options to switch it back. Then the microphone obviously won’t work. So i have to reboot again to get microphone back (thank God it’s the default)….
What could cause that? Thanks for any help.
February 12, 2021 at 10:20 am #47773
IT’s a DELL XPS desktop win 10
February 12, 2021 at 3:34 pm #47783
Good news, it looks like you need a driver update. If you visit dell.com/support and let it detect your computers model number by installing SupportAssist it will recommend a list of latestdrivers, you will want to get the latest version of the audio driver.
Example with a Dell XPS here, same issue.
February 16, 2021 at 9:33 am #47850
Unfortunately, i do not have those devices….i checked all the ones i could and they were all updated.
I do not have the device the others mention.
Would love to send a screenshot of the devices i have but i guess this forum doesn’t allow it..
February 23, 2021 at 11:46 am #48018
Please use the following steps to identify your sound card and I can link you to the device driver for your sound card.
Click Start in the lower-left corner of your screen, or navigate to the Start Screen
Locate the Search box in the lower-left corner of the window that appears. Windows 8 users can type on the Start Screen. Windows 10 users can use the Search box on the taskbar, next to Start.
Type dxdiag and press Enter.
Your sound card is listed under one (usually the last) of the sound tabs at the top of the window.
February 26, 2021 at 8:42 am #48051
Been avoiding this issue by not unplugging the microphone…as soon as I do, it doesn’t work and i have to reboot.
Ok so i see:
Hardware ID: HDAUDIO\FUNC_01&ven_10EC&DEV_0899&SUBSYS_102….(CUT OFF)
Is this enough info? WIsh I could send screenshots…
Thanks for any help
March 3, 2021 at 11:47 am #48164
Looks like you have a Realtek sound card, I would click here to install the latest drivers. I believe this will fix the audio detection when you plug in your microphone. After installing and a restart, when you plug in your device a menu should pop up confirming what you plugged in.