2 replies, 2 voices Last updated by Marcy Veit 1 year, 4 months ago
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    • #54734

      Marcy Veit
      Participant
      @Stardust

      I logged on to my computer yesterday and was unable to open an excel or word file. It was fine the last time I used it.
      Anyone have that happen to them?

    • #54735

      TeamKomando:John
      Participant
      @264458

      Hello Marcy,

      Let’s check to see if it is installed by doing the following. If you do find it, then attempt to run the repair.

      Click Start, and then click Control Panel. Double-click Programs and Features. Click Microsoft 365, and then click Change. Select Quick Repair, and then click Repair

      • #54747

        Marcy Veit
        Participant
        @Stardust

        I went into the Microsoft website because I tried your solution and couldn’t find 365. I did find “office”.
        When logged in I found my subscriptions and was able to install it again.
        Thank you for your help. I really appreciate how quickly you responded.

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