4 replies, 2 voices Last updated by Nancy Taylor 1 week, 2 days ago
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    • #51913

      Nancy Taylor
      Participant
      @ntaylor159

      I have lost my Nearby Friends app on Facebook. I have a iPhone and talked to their tech help. The person couldn’t find the problem. I have reported it to FB 3 times and no one has helped. Of course, I can’t find a person with Facebook to talk to.
      Under the MENU page’s “All Shortcuts”, the “Nearby Friends” is gone. I have clicked on “See More”. Not there either. Location is set to Always. Anyone have any suggestions?

    • #51935

      TeamKomando:John
      Participant
      @264458

      Hello Nancy, you may want to remove the Facebook app, then make sure your phone is updated, then re-install Facebook and try again. What happens if you search for “nearby friends” from the main menu on Facebook?

      Please ensure location services are turned on as well, you can tap or click here for a writeup.

    • #51937

      Nancy Taylor
      Participant
      @ntaylor159

      John, I have tried this several times and the NEARBY FRIENDS app is gone. I have screenshots, but can’t attach here. The iPhone tech person did all of this too. She seemed to think it may be a bug that may be fixed with the next update. I just tried again and still no NEARBY FRIENDS app.

    • #51952

      TeamKomando:John
      Participant
      @264458

      What model iPhone are you using what what version of IOS is installed.

      Determine which IOS you are running
      Determine which iPhone you have

      • #52001

        Nancy Taylor
        Participant
        @ntaylor159

        I have a iPhone SE. IOS 15.2.1

        Thanks for replying.

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