Hi, so the electric went out and so did the computer. When i turn it on, it says ‘checking media pressence’…then it goes to a page with a qr code and info to call dell for help stating the issue is:
Hard Drive: no NVMe drive detected on PCI tag 00b8, namespace id 09’. hen you press Continue button it shuts computer off.
It was taking me to the slowmode? bios page until i inserted the recovery stick …so now pressing continue shuts the computer off.
I tried the recovery stick, but it just takes me to its own dashboard…i don’t know what to do with that.
I took the computer to Office Depot, but the tech guy says he cannot fix but the problem is: the optane memory is not detectable.”
Windows 11 Dell desktop computer
It was windows 10 when i bought this in 2019,and it auto updated to win 11 on me awhile ago.