3 replies, 2 voices Last updated by TeamKomando:John 2 years, 1 months ago
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    • #52515

      pmbrown2
      Participant
      @pmbrown2

      It’s fine until it reaches 4/5 down the screen and then I get the spinning wheel, sometimes permanently, sometimes it goes away eventually. It’s like the computer suddenly has to think hard when it gets there.
      Even a workaround would help because often the “submit” button is right there and I can’t click it. I don’t know if it’s a graphics thing? Don’t know where to start even.

    • #52516

      TeamKomando:John
      Participant
      @264458

      Hello pmbrown2,

      What is the make and model of your computer? I might be able to better assist once I have this information.
      Additionally, was the computer purchased with Windows 11 installed, or did you have to perform an upgrade?

    • #52517

      pmbrown2
      Participant
      @pmbrown2

      well, this is embarrassing. Apparently, it may just have needed a bios update. Don’t know why I had to spend your time before I thought of that. Thank you!! If it happens still, I’ll be back:)

    • #52518

      TeamKomando:John
      Participant
      @264458

      Hello pmbrown2,

      I appreciate the update, glad you were able to get the issue sorted.

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