1 reply, 2 voices Last updated by TeamKomando:John 3 years ago
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    • #48941

      Tom Leeper
      @Tom Leeper

      Have Iphone 12 Pro, software version 14.4.2; Have Epson ET 4760 printer; both connected to home Wifi; Unable to print anything from Iphone??? (Have Epson printer app on phone & have tried generic printer app, all to no avail.)

    • #48943


      Hello Tom,

      Sounds like you are doing everything correctly, first let’s get your phone updated to IOS 14.5.1. Along with verifying you have the latest version of iPrint installed.

      Then you will want to power cycle your Wireless access point; cable modem combo; wireless mesh. Now attempt using the iPrint app on your phone to find the printer.

      What are you using for wireless access, are you broadcasting both 2.4 and 5Ghz, Are they named the same?

      Once I have some more information I can better assist.

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