1 reply, 2 voices Last updated by TeamKomandoJeremy 3 years, 7 months ago
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    • #45809


      I have been helping a good friend get her new Canon Pixma iX6820 printer to work with her Chromebook. The process has hit a dead-end. The printer set-up does not offer that Canon model as an option (she believed it was compatible). I tried all the generic printer options and none of those work for producing a printed document. Nor does the USB connection.

      I am a Windows person and not familiar with the ins/outs of Chromebook. I see that Google Cloud printing could be an option, but it is being discontinued as of 2021. I tried PaperCut mobility, but that will not work as it is set-up for an IT person to administer (ie, it is not for individual users).

      I fear that she might need a different printer, but I can’t seem to find any option I am confident that will work with her Chromebook. Also, she now realizes she would like a scanner option and I’ve seen information indicating problems with Chromebooks and scanners.

      She’s wondering if she should just buy a cheap Windows laptop.

    • #45931


      Kris, all of the information I can find on the Canon show people setting it up via Google Cloud Print, which would work until it is finally discontinued. For the scanning, looking over the specs and manual I do not see it having that capability. I do know we have configured the Epson Eco-Tanks like the ET-2760 for printing and have used the scan to cloud option with google drive. Full disclosure they are a sponsor of the show, but they also work very well with the Chromebooks. I think switching printers is the easier solution if she wants to scan as well, let us know if we can help in any other way.

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