2 replies, 2 voices Last updated by bbgreene 1 month, 2 weeks ago
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    • #54090

      bbgreene
      Participant
      @bbgreene

      While powering up this morning I accidentally pressed some key on the keyboard and now the computer can’t find the wireless keyboard. What can I do?

    • #54093

      TeamKomando:John
      Participant
      @264458

      Hello bbgreene, if the keyboard has a lightning port, hard wire it and make sure it is turned on (slider switch). If the other type of keyboard that takes 2x AA batteries, you will need to hold the power button on the side until it turns on.

      If all else fails, try performing the following actions.

      choose Apple menu > System Preferences, then click Bluetooth . Select the keyboard, mouse, or trackpad in the Devices list, then click Connect

    • #54095

      bbgreene
      Participant
      @bbgreene

      John,
      Thank you so much for the help in reconnecting to the wireless keyboard. It’s working fine now. It is so great to be able to receive computer help from the Komando community. I would have notified you yesterday afternoon but we were having a series of thunderstorms, afternoon and evening, with downpours which knocks out my satellite internet connection.

      Betty

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