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  • Reset administrator password

    Posted by Norma Sanford on August 22, 2021 at 8:54 pm

    In the beginning, my husband was administrator and I was standard user. My husband passed away and took his password with him. I need that password to do administrator things.

    How do I do this?

    TeamKomando:John replied 4 years, 6 months ago 3 Members · 3 Replies
  • 3 Replies
  • TeamKomando:John

    Administrator
    August 23, 2021 at 9:22 am

    Norma, I need to gather some info to help you out. What is the operating system and version? If this is a Windows 10 machine, is your husband’s account a Microsoft account(it will show his email under the login name)?

    • Norma Sanford

      Member
      August 23, 2021 at 10:07 pm

      Windows 10 Pro
      Version 20H2
      It’s a Microsoft account.

      Thanks for replying so quickly.

  • TeamKomando:John

    Administrator
    August 25, 2021 at 1:06 pm

    Hello Norma,

    If he was indeed using a Microsoft account, you will have to reset that online using his email address. Tap or click here to see how to reset a Microsoft account.

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