3 replies, 3 voices Last updated by TeamKomando:John 2 years, 10 months ago
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  • Author
    • #50352

      Norma Sanford

      In the beginning, my husband was administrator and I was standard user. My husband passed away and took his password with him. I need that password to do administrator things.

      How do I do this?

    • #50354


      Norma, I need to gather some info to help you out. What is the operating system and version? If this is a Windows 10 machine, is your husband’s account a Microsoft account(it will show his email under the login name)?

      • #50363

        Norma Sanford

        Windows 10 Pro
        Version 20H2
        It’s a Microsoft account.

        Thanks for replying so quickly.

    • #50364


      Hello Norma,

      If he was indeed using a Microsoft account, you will have to reset that online using his email address. Tap or click here to see how to reset a Microsoft account.

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