2 replies, 2 voices Last updated by TeamKomando:John 5 months ago
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    • #49631

      Nancy Wilson
      Member
      @SlowTechCHS

      I moved away from home for 3 months and took my Google Hub and speakers with me. But wasn’t able to set them up in hotel. So, now I am back home. The app shows all devices connected to it and WIFI. But if I ask any of them anything, they tell me I need to download the app. How do I fix this?

    • #49649

      TeamKomando:John
      Participant
      @264458

      Hello Nancy,

      Resetting the device and setting it up from scratch would be the best solution, however, I’m curious what happens if you install the app?

    • #49651

      TeamKomando:John
      Participant
      @264458

      Hello Nancy,

      Depending on which Hub you have, you can find directions here to perform a factory reset.

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