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Text messages not received from businesses

2 replies, 2 voices Last updated by Arlen Ely 2 years, 8 months ago
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    • February 3, 2022 at 10:08 am #52225

      Arlen Ely
      Participant
      @ElyAarlen

      Good morning. I have a Samsung Android phone with T-Mobile. When logging into some bank accounts that will text a code to complete the login, a few months ago it stopped working for two of my banks. Yesterday I tried to sign up for Signal messaging and ran into the same issue when they sent me a code. Has anyone else dealt with this? Is there a setting to change? Thanks.

    • February 3, 2022 at 1:27 pm #52226

      TeamKomando:John
      Participant
      @264458

      Hello Arlen Ely,

      This seems to be a common issue and your best bet is to reach out to T-mobile as it may be something only they can fix on the back end.

      Tap or click here to see what A T-Mobile rep is stating.

      https://www.t-mobile.com/contact-us

    • February 4, 2022 at 5:33 pm #52246

      Arlen Ely
      Participant
      @ElyAarlen

      Thanks John. I’ll try T-Mobile again.

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