2 replies, 2 voices Last updated by TeamKomando:John 1 month, 1 week ago
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    • #49427

      Diane Terry
      Participant
      @howdyCAT

      I updated my windows computer today and when I turned on my computer later, I noticed my TotalAV and Microsoft antivirus were both turned off! I had a bit of difficulty trying to get Microsoft antivirus to turn off! Is there a way to get Microsoft antivirus removed so I don’t get these issues? Either these updates screwed everything up or I don’t know what to do??

    • #49433

      TeamKomando:John
      Participant
      @264458

      Hello Diane,

      Upon installation of TotalAV it should have disabled windows defender, you might want to make sure windows is up to date, along with un / reinstalling Total AV. You should never run two different Antivirus software at the same time.

      After installing Total AV again you might see a dialogue prompt from windows Defender wanting to turn itself back on, at this point you should choose the ignore option.

      I hope that helps, let us know how it goes.

    • #49454

      TeamKomando:John
      Participant
      @264458

      Hello again,

      You can click here to see how to disable Windows Defender – https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/can-i-uninstall-windows-defender-on-windows-10/2e2e8c4a-6971-4c40-aa9a-44d63fd109d0

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