[J.C. Hall]

Does anyone know how to completely turn off the Junk Folder filtering for Outlook on the web interface? I used to be able to do this, but all of the searches on how to accomplish this are outdated. Outlook tends to err on marking messages as junk and it seems to be ignoring the “add blank to safe senders list”.

[TeamKomando:John]

Hello J.C. Hall,

You should be able to click on the home menu > Junk E-mail Options > select no automatic filtering.
You could also add safe and blocked senders in the Junk E-mail options.

[J.C. Hall]

Thanks John, is there a “Home” button on the web interface? I’m not seeing one with Firefox, Google Chrome, or even MS Edge.

[TeamKomando:John]

Hello J.C.

You should be able to find the Webmail settings as follows.

At the top of the screen while viewing your Outlook web inbox, select Settings.

Select Options > Mail > Junk email.

[J.C. Hall]

I’ve been in there, I’m almost certain there was an option to turn off the actual “Junk Filtering”, but I think it’s gone. It has the safe senders and block lists. I may just have to use some forwarding to another email vendor through Woo-Commerce for WordPress.

[TeamKomando:John]

If you are using the free outlook.com then you will have to right-click on the emails you wish to receive and then mark them as not spam.

If you are using Office 365, perform the following.

1. Click the gear icon image on the top right corner and then click Mail under “Your Apps Settings” section.
2. At the left pane expand Accounts and select Block or Allow.
3. At the right pane, select Don’t move email to my junk Email folder and then click Save. *

[J.C. Hall]

Perfect, thank you!

[Author]

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