Home Q&A Forum VPNs VPN has to be turned off before I can print

  • VPN has to be turned off before I can print

    Posted by Carol on October 3, 2024 at 8:29 am

    My HP Printer does not print unless I turn off my Norton VPN. Any suggestions as to what settings need to be changed? thanks Carol

    Carol replied 5 months ago 2 Members · 2 Replies
  • 2 Replies
  • TeamKomando:John

    Administrator
    October 23, 2024 at 9:20 am

    Hello Carol,

    You will need to enable split tunneling, if you are using Norton 360 you can follow the steps below.

    To enable split tunneling in Norton VPN, you can:
    Open Norton 360 on your desktop
    Click Privacy on the left side of the window
    Click Open under Secure VPN
    Click the Settings tab
    Move the slider to Enable VPN Split Tunneling

    Let me know if that does not work or if you are not using Norton 360

  • Carol

    Member
    October 23, 2024 at 11:30 am

    Seems to, be working – had to restart computer. thanks

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