Home Q&A Forum Computer Help Where did my MacBook Air desktop (and folders) go?

  • Where did my MacBook Air desktop (and folders) go?

    Posted by Debbie Autry on November 30, 2023 at 2:33 pm

    My desktop and the folders there have disappeared. In finder, I can see in iCloud where it is switched off, but it will not turn on. How can I get it back?

    I cannot save anything to the ‘desktop’ as it is not recognized. Help?

    Debbie Autry replied 1 year, 3 months ago 2 Members · 3 Replies
  • 3 Replies
  • TeamKomando:John

    Administrator
    December 1, 2023 at 2:22 pm

    Hello Debbie,

    In the past, when I’ve encountered issues such as this, I’ve had to completely sign out of iCloud, reboot, and then reconnect my iCloud account.

    I would try that first, as well as make sure the Mac is completely updated.

    • Debbie Autry

      Member
      December 4, 2023 at 9:05 am

      Hey John. I tried your suggestion–to no avail. I appreciate you trying to help. I finally called Apple Support, whereupon they called me this morning. They had no answer, either. Finally backed up MOST things from Time Machine.

      Thanks again for your help.

  • Debbie Autry

    Member
    December 1, 2023 at 7:57 pm

    Thanks, John. I’ll try that!

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