-
Zoom meeting
To save me lots of troubleshooting research, I am reaching out to all of you.
I was asked to help set up zoom on a client’s PC so she could do a virtual presentation. As I was starting to do this, a call came in as a request to do a trial run. I opened a link sent to her Gmail to join a meeting. The page suggested we download Zoom (her PC has significant issues), and it wouldn’t download. I clicked on the available option that was there when it said if zoom wouldn’t download. The presenter came on the screen, but the picture was in black and white. Our image popped up in the corner, but the image looked straight out of Halloween! Nearly black and white images, I had green lips, and the audio was garbled. The presenter said our images were fine at her end, but the audio wasn’t. I tried playing around a bit but didn’t go into the settings.She has a window’s based system. Sorry if this is sketchy, just going on memory of what happened. Do I need to go into her settings and make changes? I confess I have no experience with zoom.
Any suggestions would be great.
Log in to reply.