[Ralph Phares]

Three weeks ago I had an update to my AsusUX431F NoteBook Laptop with Intel i7 10th Gen Processor with 16GB RAM and 512GB SSD. After the d/l it started into the usual setup process bur near the end it went into the dreaded blue screen and showed the message that something went wrong. The message then said it would fix (or repair, I can’t remember which) the problem and for me to please wait. When it completed the “repairs” the home screen came up and me name was now spelled incorrectly and my “password” (it should have asked for my PIN) wouldn’t work. Since I’d never set a password I was going to use my USB recovery stick. To my dismay I discovered another family member had copied over it with other files rendering it useless. I thought, no problem, I’ll just boot into safe mode. Except there is no longer such a thing, at least not like it used to be. And trying to find it from the knowledge files from Microsoft was a waste. Can someone please help me?

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