[TraciM]

I am trying to help my friend get back into her Facebook account. Overnight the password was changed. They then posted that whole I am moving and selling everything I never owned post. I made a comment that it was a stolen account. It was deleted and I was blocked. Same with her friend and neighbor. Then a friend sent her a message asking her to call her. She received the comment, “I accidentally sent you $1450 by Venmo. Please send it back.” with a picture of her Venmo account showing the fake transfer.
So how do I get her back into her Facebook account? I know she is thinking a lot of her memories of her son may be lost. He committed suicide 5 years ago and lots of his friends shared pictures with her. They also changed the email on the account so if I request a code it is sent to them as well.

Thanks for any tips or suggestions.

[Author]

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