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4 replies, 3 voices Last updated by GD 2 years, 3 months ago
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    • #51819

      GD
      Participant
      @gd92612

      Brand New HP 17″ laptop running Windows 10 home.
      Intel 5 processor, 12 Gigs RAM.
      VERY SLOW to start, and then, slow to load Windows.
      Any suggestions? Using a 6 month old Dell desktop with
      similar options, and from day 1 fast starting, and fast
      loading. Confused.

    • #51832

      Dan
      Participant
      @WiGuy

      It could be that the hard drive in your laptop is a cheap 5400 spin unit.
      I have a Dell laptop that had a similar slow bootup issue. What I did is replaced the hard drive with a Solid State Drive and after doing so the bootup time was unbelievably fast.
      A 512Gb SSD can be purchased for around $55. You will need to clone your existing drive first before you install the new SSD drive. You will have to purchase a SATA to USB cable for a 2.5 inch drive (price around $9.00), then you will need cloning software to clone your existing drive. I used “Macrium Reflect Free”. After the cloning process is completed, remove the old drive and install the new one. Have fun!

    • #51833

      TeamKomando:John
      Participant
      @264458

      Hello GD,

      Another thing you can do is test your current Hard Disk Drive using a tool from https://www.hdtune.com
      Once you get the app installed make sure your OS disk is selected from the dropdown menu then click on the tab with the red + if you see anything critical or warning you will need to send your laptop in for warranty replacement of the Disk.

      Otherwise upgrading to an SSD just might be the fix you are looking for, another solution might be to perform a reset of the Windows operating system.

    • #51840

      TeamKomando:John
      Participant
      @264458

      One more thing, you can click or tap here to see how to use the built-in diagnostic tool on your laptop.

      I believe with your laptop you would shut it down, then when you turn it on again start hitting the f2 key until you get the option to boot the diagnostic utility.

    • #51891

      GD
      Participant
      @gd92612

      Followed the HP hardware testing and trouble shooting process recommended by John from Team Komando – not sure what went on, but as a result,
      the startup is quick and normal.
      Thanks much for all the replies and recommendations.

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