Home Q&A Forum Advanced Tech Support How do I stop the AdClip ad popups on all the kommando emails.

  • How do I stop the AdClip ad popups on all the kommando emails.

    Posted by Gene Meinen on November 10, 2020 at 8:30 am

    I’m visually impaired. When I open Kim’s emails, ads begin playing blocking page (Windows 10 desktop) and I can’t close the ad to view the page.

    Gene Meinen replied 4 years, 3 months ago 2 Members · 2 Replies
  • 2 Replies
  • TeamKomando:John

    Administrator
    November 10, 2020 at 10:53 am

    Hello Gene,

    I have been able to recreate the issue you describe when I am zoomed in on the web page at 250%, for the time being you will need to zoom out just a bit to reveal the X in the top righthand corner of the video player.

    You can do this by holding the CTRL key on your keyboard and using your mouse’s scroll wheel to zoom in and out. I have put in a ticket with our dev to see if he can come up with a solution.

  • Gene Meinen

    Member
    November 10, 2020 at 4:49 pm

    Thanks.

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