7 replies, 2 voices Last updated by Shelagh Tillott-Booth 3 weeks, 3 days ago
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    • #57209

      Shelagh Tillott-Booth
      Participant
      @MissLucyLee

      Hi,
      I’d like to change the “voice” I’m using on my VM greeting on my IPhone 7 but can’t locate how to do it. I’ve googled it and can’t find directions to change the voice, only how to change the greeting. Can anybody help please. Keeping in mind that I’m elderly lol.

    • #57210

      TeamKomando:John
      Participant
      @264458

      Hello Shelagh Tillott-Booth,

      Who is your service provider?

    • #57212

      TeamKomando:John
      Participant
      @264458

      Tap or click here to see how to update Voicemail Greeting on Consumer cellular

      Tap or click here to see a menu tree for navigation if you go this route.

      Recording a voicemail greeting on iPhone (iOS):

      Open the Phone app — the app that you use to make phone calls and track your contacts — and tap “Voicemail” in the bottom-right corner.
      Tap “Greeting” in the top-left corner. Your iPhone will take a few moments to fetch and load your current voicemail greeting, which you can play using the controls in the middle of the page.
      If you don’t have a voicemail already set up, “Default” will be checked. To set up your greeting, check “Custom.”
      When you’re ready to begin recording, tap on “Record” and begin speaking. Once you begin recording, you’ll see the line turn red. This indicates how much time you have left.
      When you’re done recording, hit “Stop.”
      To listen to your recording, tap “Play” on the left-hand side of the screen.
      Once you’re happy with your recording, tap “Save” in the top-right corner.
      Need inspiration for your message? Here’s a basic greeting that’ll work in most situations:

      “Hi, you’ve reached [your name]. I can’t come to the phone right now. Please leave a message, and I’ll get back to you as soon as possible.”
      If you’re not always near your phone or keep it on silent most of the time, you might also want to tell callers a better way to reach you.

      As a final check, once you’ve set everything up and recorded a message that you’re happy with, make a test call. Call your number from someone else’s phone, and you can hear how your message sounds. If you don’t like it, now that you already know how to make your own voicemail, simply start over again. And if you do—congratulations! Callers will now know they’ve reached you, and you can be sure of getting your most important messages.

    • #57213

      Shelagh Tillott-Booth
      Participant
      @MissLucyLee

      Hey John,

      I don’t want to change my current greeting, I want to change the “voice” I’m using which has a British accent. I don’t think the instructions you gave me will accomplish that.
      Thanks
      MLL

    • #57214

      TeamKomando:John
      Participant
      @264458

      Hello Shalagh,

      Call your VM by holding the 1 key on the dial pad
      then navigate to the following.

      voicemail
      4 – personal options
      2 – administrative options
      9 – Answering Language

      I believe the Answering language will offer a US accent vs. UK. If that does not work, I recommend calling Consumer Cellular tech support.

      Tap or click here for the menu navigation tree.

    • #57215

      TeamKomando:John
      Participant
      @264458

      If none of that works, you can also set up a custom greeting with your own voice.

      I saw here, that it was an issue with the British accent and the solution from AT&T was to set a custom greeting.

    • #57216

      Shelagh Tillott-Booth
      Participant
      @MissLucyLee

      Thanks John! I’ll try that!

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